Benefits:
Promote from within culture
Employee discounts
Flexible schedule
Opportunity for advancement
401(k)
Dental insurance
Free uniforms
Health insurance
Paid time off
Retail Pet Store Associate -Customer Service and Pet Care (Team Member)
Flexible Scheduling | Growth Opportunities
At Pet Supplies Plus, pets aren’t just pets—they’re family. And helping pet parents take great care of them? That’s kind of our thing.
If you’re the type of person who notices when a dog needs a better food option—or just enjoys helping your neighbors and their pets—you might fit right in here!
Benefits & Perks
Flexible scheduling
Employee discounts (your pets are about to get spoiled)
Pay increases and pet care training programs
Promotion-from-within culture
Safety & Support
Safety-first environment for pets and team members
Team-based environment where everyone supports each other
Ongoing training to build product knowledge and pet care confidence
What You’ll Do
Greet neighbors with a friendly, pawsitively passionate attitude
Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
Make thoughtful product recommendations based on each pet’s needs
Operate the POS system, process transactions, and handle returns
Promote store specials, loyalty programs, and current offers
Stock shelves, manage inventory, and keep displays organized
Lift and stock bags of pet food and supplies (yes, some of them are heavy)
Assist pet parents with self-wash stations and explain the process
Restock bathing supplies and keep the store clean and welcoming
Provide occasional services like walk-in nail trims (training provided)
What You Bring
Strong customer service and communication skills
Comfortable working in a fast-paced retail environment, especially on weekends
Willingness to learn about pet nutrition, products, and care
Reliable, team-oriented mindset
Ability to lift, stock, and stay on your feet for extended periods
Availability for evenings, weekends, and holidays
What Makes You Stand Out
Experience in retail, customer service, or pet care
Confidence talking with customers and making recommendations
A genuine interest in animals (bonus if you already have strong opinions about dog food)
Ability to stay organized and handle multiple tasks at once
Grow With Us
This role is an opportunity to build real knowledge in pet care, develop customer service skills, and grow into leadership or specialized roles within the store. If you enjoy helping people, working with pets, and being part of a friendly, neighborhood-focused team, we’d love to meet you!
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.
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